Policies & FAQs
Clear expectations for your gear, your project, and your place in the queue.
Waitlist & Timing
New projects join the waitlist. The current lead time is approximately 6 months. Submitting a request does not guarantee a repair date. I will follow up to confirm the scope, next steps, and timing. Repair duration depends on the work required and parts availability.
Please wait for drop-off or shipping instructions before sending your gear.
Diagnostics & Estimates
All repairs, mods, and custom projects begin with a $40 diagnostic bench fee. This covers evaluating the gear, identifying issues, and determining scope. If you approve the work, the diagnostic fee is credited toward the final labor cost.
Approval Before Work
No repair, modification, or build is performed without your explicit approval. After evaluation and follow-up questions, you will receive an estimate before work begins.
Pricing & Parts
Published prices cover labor only. Parts are billed at cost with no markup. Labor depends on condition, circuit complexity, and the scope of work.
Vintage & High-Voltage Equipment
Vintage and high-voltage equipment carries inherent risk due to age, prior repairs, and component availability. While all work is performed carefully and methodically, age-related failures can occur before, during, or after service. Any known risks will be discussed as part of the evaluation.
Rush Work
Rush service is not currently offered.
Drop-Offs & Shipping
Local drop-offs in Knoxville, TN are preferred when possible. Shipped-in work is welcome once arrangements are confirmed. Please wait for instructions before dropping off or shipping your gear.
Customers are responsible for shipping costs both ways, safe and proper packing, and insurance if desired. Dr. Fuzz LLC is not responsible for damage caused by inadequate packing or shipping carriers.
Scope of Work
Dr. Fuzz focuses on electronics: amps, pedals, pedalboards, pickups, wiring, and signal-related issues. Cabinet work, tolex, woodworking, fretwork, and mechanical guitar setup are not offered.
Frequently Asked Questions
How do I join the waitlist?
Use the Join the Waitlist form to tell me about your gear, the problem, and your project goals. The current lead time is approximately 6 months. I will follow up to confirm next steps and timing.
Should I bring or ship my gear now?
Please wait until we have agreed on drop-off or shipping arrangements. Submitting the form does not guarantee a repair date.
What kinds of work do you do?
I specialize in tube amp repair and restoration, amp mods and voicing, pedal mods and repairs, custom pedalboard builds and wiring, and guitar electronics.
Do you work on solid-state amps?
Sometimes. Not all solid-state amps are designed to be serviceable. I evaluate them case by case before accepting the work.
Do you work on vintage gear?
Yes. I regularly work on vintage Fender, Marshall, Sunn, and boutique builds. Vintage gear is evaluated carefully, and any concerns are discussed up front.
Do you build or rewire pedalboards?
Yes. I offer custom pedalboard builds, rewires, power distribution, noise troubleshooting, and custom-made patch and power cables.
Can I provide my own parts?
In many cases, yes. Customer-supplied parts are evaluated before installation and may be declined if unsuitable or unreliable.
Do you mark up parts?
No. Parts are billed at cost.
Do you offer guitar setups or structural repairs?
I handle electronics only. Setup work, fretwork, and structural repairs are outside my scope.